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Open Roles
Software Quality Assurance Manager / Business Analyst
- Full Time
- Massachusetts, United States
About the Role
We are seeking an experienced Software Quality Assurance Manager to serve as the primary liaison between our client stakeholders and our offshore development and QA teams. This role combines quality assurance leadership, business analysis, and client engagement responsibilities within a fast-paced fintech environment.
The ideal candidate will be comfortable working directly with business users, gathering and documenting requirements, coordinating with distributed teams, and ensuring the delivery of high-quality software solutions.
Key Responsibilities
- Serve as the primary onsite point of contact for client stakeholders and facilitate communication with offshore Development and QA teams.
- Gather, analyze, and document business and functional requirements, user stories, and acceptance criteria.
- Lead QA planning and execution activities, including test strategy, test case reviews, defect management, and release validation.
- Coordinate project activities across business, development, and testing teams to ensure timely delivery and issue resolution.
- Support User Acceptance Testing (UAT), production releases, and post-release validation activities.
- Provide regular project status updates, identify risks, and help drive continuous process improvements.
Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
- 5+ years of experience in Software Quality Assurance, Business Analysis, or related roles.
- Experience working directly with clients and business stakeholders.
- Experience coordinating with offshore development and QA teams.
- Strong understanding of Software Development Life Cycle (SDLC) and Agile methodologies.
- Excellent communication, documentation, and stakeholder management skills.
Preferred Qualifications
- Experience in fintech, financial services, or investment management applications.
- Familiarity with portfolio management, trading, or wealth management platforms.
- Experience with test management, defect tracking, and requirements management tools.
- Knowledge of UAT planning, release management, and quality assurance best practices.
Key Skills
- Software Quality Assurance Management
- Business Requirements Analysis
- Client & Stakeholder Management
- Offshore Team Coordination
- Agile/Scrum Delivery
- UAT & Defect Management